7c7 Privacy Policy
Your personal information is completely safe with us. Here we transparently explain how 7c7 collects, stores, and uses your data.
Introduction
This Privacy Policy ("Policy") applies to the 7c7 platform and its associated services. 7c7 ("we", "us", "platform") is committed to providing a safe and reliable online gaming experience for users in Bangladesh. We recognize that the protection of your personal information is a fundamental right, and we take the highest technological and administrative measures to ensure that right.
By using the 7c7 website (7c7.cam), you are agreeing to the terms of this Privacy Policy. If you disagree with any part of this Policy, we ask that you refrain from using our platform and contact our support team.
If this Policy changes, we will notify users through a public notice on the website. For significant changes, registered users will be notified directly by email.
What Information We Collect
7c7 only collects information that is necessary for providing our services, managing accounts, and ensuring security. Below is a description of the types of information we collect:
a) Registration and Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification — users must be 21 years of age or older)
- Email address
- Mobile number (for bKash, Nagad, Rocket, Upay payment verification)
- Password (stored in encrypted form — never readable in plain text)
b) Financial Transaction Information
- Deposit and withdrawal amounts and dates
- Payment method used (bKash, Nagad, Rocket, Upay, bank transfer)
- Transaction reference number
- Partial bank account information (full account numbers are not stored)
c) Device and Technical Information
- IP address and device type
- Browser and operating system version
- Cookies and session data
- Login time and location (for fraud prevention)
d) Gaming Activity Information
- Game history and bet amounts
- Win and loss records
- Bonus usage history
- Time spent on the platform
How We Collect Information
7c7 collects information in the following ways:
Directly Provided
Information you provide yourself when you register with 7c7, update your profile, or contact our support team.
Automatically Collected
When you browse our website, some information is automatically collected through cookies, web beacons, and other tracking technologies. This information is used to improve the functionality of the site.
Third-Party Verification
Through payment processors and identity verification service providers, we may receive limited information to confirm the authenticity of financial transactions.
Purpose of Using Information
7c7 uses your personal information only for the following purposes:
- Account Management: To create, verify, and maintain your account.
- Transaction Processing: To correctly process deposit and withdrawal requests.
- Customer Service: To respond to your questions, complaints, or support requests.
- Security and Fraud Prevention: To detect suspicious activity and maintain platform security.
- Responsible Gaming: To identify signs of excessive gaming and take necessary precautionary steps.
- Legal Compliance: To comply with applicable laws and regulations and follow the directions of regulatory authorities.
- Service Improvement: To analyze user experience and improve the quality of the platform.
- Communications: To send important account-related notifications and security alerts.
We do not sell your personal information to third parties or share it for commercial purposes.
Information Sharing and Disclosure
7c7 may share your information in the following limited circumstances:
Service Provider Partners
Certain service providers working on our behalf (such as payment processors and cybersecurity firms) may have limited access to your information. They operate under strict confidentiality agreements and may not use the information for any other purpose.
Legal Obligations
If a competent court or government authority requests information through a lawful order, 7c7 is obligated to comply with that order. In such circumstances, we will notify you in advance if legally possible.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred. However, the new authority will also be bound to comply with this Privacy Policy.
Security Protection
We may disclose information where necessary to protect the rights, property, or safety of 7c7 or its users.
Data Retention and Security
7c7 uses industry-standard security technologies and practices to protect your data:
Encryption
All data exchanged between the website and servers is secured through SSL (SSL/TLS) encryption. Stored sensitive data is encrypted with the Advanced Encryption Standard (AES-256).
Access Control
Only authorized personnel may access user information based on specific requirements. Every access is logged and regularly audited.
Data Retention Period
Data for active accounts is retained for as long as the account remains open. After an account is closed, necessary records are retained for a specified period in accordance with legal obligations, after which they are securely deleted.
Security Monitoring
Our security team monitors systems 24/7. In the event of any security breach, affected users will be notified as quickly as possible.
Cookie Policy
Cookies are used on the 7c7 website. Cookies are small text files stored in your browser.
Types of Cookies We Use
- Essential Cookies: To ensure the basic functionality of the site — login sessions and security tokens.
- Functional Cookies: To remember your preferences and language settings.
- Analytics Cookies: To analyze site usage and improve the experience — this data is collected anonymously.
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies will prevent you from using some features of the site.
International Data Transfers
7c7 primarily serves the Bangladesh market. Some parts of our server infrastructure may operate in international data centers. In such cases, we ensure that:
- Transferred data receives equivalent protection.
- Third-party providers comply with international data protection standards.
- All contracts include data protection terms.
User Rights
Every registered user of 7c7 enjoys the following rights:
- Right of Access: You may request to know what information we hold about you.
- Right of Rectification: You may request that incorrect or incomplete information be corrected.
- Right to Erasure: You may request that your information be deleted, provided there is no legal obligation to retain it.
- Right to Restrict Processing: You may request that the use of your information for specific purposes be stopped.
- Right to Object: You may opt out of marketing communications.
- Data Portability: You may request a copy of your data in a machine-readable format.
To exercise these rights, contact us directly. We will process your request within 30 business days.
Privacy of Minors
7c7 strictly provides services only to those who are 21 years of age or older. We do not knowingly collect personal information from any minor.
Age is verified at the time of registration. If we are informed that a minor has opened an account, that account and all associated information will be deleted immediately.
If you believe that a minor has registered with 7c7, please notify our support team immediately.
Responsible Gaming and Data
7c7 prioritizes responsible gaming. To this end, we analyze data on users' gaming activity to identify signs of excessive gaming and offer assistance when needed.
This data is used solely for the purpose of protecting users and is not shared with third parties. To learn more about responsible gaming, please visit our Responsible Gaming page.
Policy Changes
7c7 reserves the right to update this Privacy Policy at any time. Changes will be communicated in the following ways:
- The updated policy will be published on the website and the "Last Updated" date will be changed.
- For significant changes, a direct notice will be sent to registered email addresses.
- Continuing to use the site after a change has been made will be considered acceptance of the new policy.
We recommend that you visit this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our privacy team will respond to your request as soon as possible.
24/7 Live Chat
Our Bengali-speaking support team is ready to serve you around the clock.
Email Support